Whereas your facility may use equipment provided by many different manufactures, DES Solutions does not limit its service, repair or replacement capabilities to a single brand. We have established relationships with most of the major manufacturers to purchase repair parts, and, remain abreast of the latest service techniques.
Our skilled service technicians are available 24 hours a day, 7 days a week. Call (336) 200-8787 anytime after business hours and leave a message for the “on call” technician and you will receive a return call within 30 minutes.
We offer scheduled, preventive maintenance agreements for our customers, to keep their equipment operating in the most efficient manner.
Our agreements are exactly that, agreements. Not cookie cutter fill in the blank contracts. We visit your site, examine the equipment to be covered, recommend a program, then work with you to develop an agreement that meets your needs.
Service agreement customers also receive a preferential labor rate for repairs outside the scope of the agreement.
We offer service and repair on a variety of refrigeration products outside the scope of a typical air conditioning contractor.
Mantiowoc Ice machines, blood bank refrigeration, low temperature systems, process chillers, air and water cooled air dryers, call us with your special refrigeration needs.